FAQs
Frequently Asked Questions
Basics
WorCo is an advanced field force management application designed to streamline operations, automate workflows, track activities in real-time, and boost workforce productivity.
WorCo is ideal for organizations with field-based teams, including sales, service, and retail sectors, providing tools for both managers and employees to optimize their workflow and productivity.
You can sign up for WorCo by visiting our website and clicking on the "Free Trial" button. Follow the onboarding process to create your account.
Yes, WorCo offers a free trial period so you can explore all features before committing to a subscription.
WorCo provides various features including live tracking, task management, attendance tracking, leave management, expense tracking, and advanced
Live tracking allows managers to monitor the real-time location of their employees. The feature includes viewing punch in/out locations, current locations, and activity history with timestamps and addresses.
Yes, WorCo supports multiple languages to cater to diverse user bases. You can select your preferred language in the app settings.
WorCo is available as a web application and as a mobile app for both iOS and Android devices.
You can access the admin panel by logging in with your admin credentials on the WorCo website.
You can onboard your team by adding users through the admin panel. Each user will receive an invitation email with instructions to set up their account.
Support
You can contact WorCo support by emailing [email protected] or through the "Contact Us" section in the admin panel.
You can report a bug or issue by contacting support via email at [email protected] or through the "Contact Us" section in the admin panel. Provide detailed information about the issue for quicker resolution.
If you encounter a problem, first check the help center for solutions. If the problem persists, contact WorCo support via email or through the admin panel.
You can request a new feature by contacting [email protected] Provide a detailed description of the feature and its benefits to your workflow.
You can upgrade your subscription plan by logging into the admin panel and navigating to the "Upgrade" section. Follow the instructions to select and purchase the desired plan.
Payments & Security
You can view your billing history by navigating to the Billing section in your WorCo admin panel. It includes all your past transactions and invoices.
Invoices for your payments are automatically generated and sent to your registered email address. You can also download them from the Billing section in your admin panel.
WorCo accepts all major credit and debit cards, net banking, and popular digital wallets. We also support payments via Razorpay and other leading payment gateways.
Yes, WorCo ensures the highest level of security for your payment information. We use industry-standard encryption and secure payment gateways to protect your data.
For any billing issues, you can reach out to our support team at [email protected] or through the Contact Us section in your admin panel.
Upon cancellation, your data will be retained for a specific period as per our data retention policy. You will have limited access to your data and can export it before complete deletion.
Yes, WorCo ensures the highest level of security for your payment information. We use industry-standard encryption and secure payment gateways to protect your data.
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Can I cancel at anytime?
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If you'd like a refund please reach out to us at <a href="#">[email protected]</a>. If you need technical help with the theme before a refund please reach out to the seller first and they can get in touch with us if they're unable to resolve the issue.
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How do I get a receipt for my purchase?
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You'll receive an email from Bootstrap themes once your purchase is complete.
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Which license do I need?
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There are three license types - <a href="#">Standard</a>, <a href="#">Multisite</a>, and <a href="#">Extended</a>. We've provided the table below for a quick look at the difference between the them, as well as a few examples of ways each license could be used. If you'd like more of the nitty-gritty details you can find them below and always feel free to reach out with any questions you have at <a href="#">[email protected]</a>.
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If you lose the link for a theme you purchased, don't panic! We've got you covered. You can login to your account, tap your avatar in the upper right corner, and tap Purchases. If you didn't create a login or can't remember the information, you can use our handy Redownload page, just remember to use the same email you originally made your purchases with.
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Upgrade License Type
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There may be times when you need to upgrade your license from the original type you purchased and we have a solution that ensures you can apply your original purchase cost to the new license purchase.
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Technical support for each theme is given directly by the creator of the theme. You'll be given a link to contact their support in a couple places:
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For anything we haven't covered feel free to reach out to the Bootstrap Themes team at <a href="#">[email protected]</a> !We're here to help.
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We just switched to a whole new platform and if you're a customer from our previous platform, we will be migrating you to the new platform, but in the meantime your download link for our old platform won't work.
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You can purchase the themes on Bootstrap Themes via any major credit/debit card (via Stripe) or with your Paypal account. We don't support cryptocurrencies or invoicing at this time.
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If you'd like a refund please reach out to us at <a href="#">[email protected]</a>. If you need technical help with the theme before a refund please reach out to the seller first and they can get in touch with us if they're unable to resolve the issue.
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